Multi Skilled Consultant

Department:

People & Change Ghana

Job type:

Permanent

Closing date:

06-Feb-15

Location:

Accra

Reference Number:

130-PEO00380

The Company

Be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.
We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource.
If you share our values of being:
 Helpful
 Effective
 Ethical
 Innovative
 Accountable
and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

Roles & Responsibilities

• Provide efficient and effective administration support to ensure the smooth running of a functional area. Your specific roles are :
• Achieve net profit growth for business.
• Approve, validate, verify, check and authorise frontline activities.
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards.
• Convert identified leads into successful sales.
• Achieve individual targets as set according to appropriate business area or sales plan.
• Manage performance standards appropriate to the relief role in Telling, Service, Sales or Administration.
• Comply with governance in terms of legislative and audit requirements.
• Track, control and influence sales activities with the specific aim to increase sales efficiencies.
• Manage own development to increase own competencies.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.

Requirements

• Relevant 3 year industry related degree
• 2 to 3 years branch related experience
• Experience in foreign exchange mandates and security required 
• Analysis and Attention to Detail
• Problem Solving
• Verbal and Written Communication (inc. Listen..
• Mathematical Acumen
• Building Relationships
• Customer Service Orientation
• Excellence / Quality Orientation
• Rule Orientation
• Teamwork

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