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Wednesday, November 5, 2014

Online Marketing Manager - Brussels Airlines

Mission
Create and develop online marketing approach in line with the marketing & sales objectives. Manage online advertising, search engine marketing, affiliation marketing, website marketing content and email marketing.
Tasks
Online Communication
  • Define, develop and implement an online marketing approach in line with the marketing & sales objectives
  • Manage and quality control agency briefs, ensuring compliances with online guidelines and brand values
  • Deliver strategic recommendations, implement and evaluate results for online communication adapted to country strategy; respecting budgets
  • Act as key liaison with Online Retail & Distribution and Revenue & Pricing
  • Act as key liaison with SEA agency and online companies e.g. Google, FB, …
  • Define, develop and implement e-marketing tools to support online communication for different internal departments (B2C / B2T / B2B)
  • Coordinate e-marketing projects with partners or contractors for the development and production of online sales driven or data driven campaigns
  • Measure results, analyze online performance and adapt accordingly
  • Provide recommendations for future improvements
  • Financial control and approval of quotes and invoices
CRM
  • Manage, develop & implement direct mails and newsletters to B2C, B2T & B2B
  • Deliver recommendations on customer profiling and customer DB implementation
  • Coordinate CRM projects with internal and external partners for the development and production of data solutions
  • Act as key liaison with Online Retail & Distribution and IT
Profile
  • Bachelor degree (Communication and/or Marketing) or equivalent through experience
  • Minimum 5 years of experience in CRM strategy and implementation and on-line communication and e-marketing
  • Proven track records in CRM
  • Leadership skills: proven people management skills and able to lead projects from A to Z with internal and external partners. Willingness to follow-through
  • Communication skills: excellent interface and federation skills
  • Passionate by online matters
  • Customer focus
  • Analytical skills: ability to interpret figures in order to evaluate results of the campaign and propose adequate actions.
  • Organizational skills
  • Adaptable to a very changing environment
  • Very familiar with Excel: create tables and graphs to follow up results week after week
  • Understanding of technical requirements of SEO and SEM
  • Good understanding of IT constraints and development process in order to be able to challenge IT
To apply
In order to apply, please visit this page.