ABOUT THE ORGANIZATION:
i-Finance is a licensed Greenfield MFI with a strong capital base and a diverse ownership group that includes Triodos Bank, Incofin, and several private investors based in Africa. It has started operations in Kinshasa, Democratic Republic of the Congo. It has a very dynamic and innovative management team, and strong performances. It is one of the fastest growing MFI in Africa.i-Finance is a licensed Greenfield MFI with a strong capital base and a diverse ownership group that includes Triodos Bank, Incofin, and several private investors based in Africa.
ABOUT THE JOB:
i-Finance is seeking a Marketing and data-mining Fellow, for 3 months.
Tasks and Responsibilities:
- Refine implementation of business intelligence software Tableau;
- Data-mine and identify key trends and causal variables that affect;
- a)volume of deposit mobilized per area (area can be branch, staff, team, product, etc), and;
- b)volume and number of transactions, and commission per agent banking point.
- Refine KPIs to be used for the business, with focus on deposit mobilisation and agent banking;
- Implement and train 3 reporting staff on data-mining and modify reporting formats. Create documents for training all staff to use reporting formats;
- Design and create standard reports from system;
- Review literature about sales and training methods (including video design), for field staff in developing countries;
- Work with best selling account officers, and document processes and practices with handbooks, process-mapping, PowerPoint, formats, templates, and videos, with focus on deposit mobilisation;
- Coordinate with training responsible staff to share practices with all field staff;
- Create innovative marketing communication material, and customer relationship material.
Qualifications:
- MBA/MA candidate in statistics, economics or relevant field;
- Experienced BA candidates also encouraged to apply;
- In-depth knowledge of the following softwares: Visio, PowerPoint, Word, Excel, Tableau, one software for video production;
- Knowledge of French and English;
- Resources to fund his own travel to DRC, and housing in DRC. Note that a small monthly stipend will be available for the Fellow.
HOW TO APPLY:
Applicants should send their CV to cbelanger@ifinance.cd with cc to recrutement@ifinance.cd. email subject should be "Marketing and Data-mining Fellow" as email subject.