Process and Operational Risk Manager

Department:

People & Change Ghana

Job type:

Permanent

Closing date:

06-Feb-15

Location:

Accra

Reference Number:

130-PEO00361

The Company

Be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.
We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource.
If you share our values of being:
 Helpful
 Effective
 Ethical
 Innovative
 Accountable
and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

Roles & Responsibilities

To be accountable for monitoring, analyzing, interpreting and ensuring compliance with various bank policies. To develop and implement a Risk Strategy for adoption by the Business Units EXCO / Risk and Compliance Committee. To provide advice with reference to risk related issues, both in terms of internal policies and legislation. To assist in the ongoing management of relevant Basel II requirements, Specific roles include,

• Maintain optimum efficiencies regarding staff numbers and associated resources by setting budget requirements in accordance with the business plan and monitor compliance
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
• Enable Business Unit service delivery through implementing systems and processes to improve service and implement quality systems and metrics for measuring service levels and satisfaction.
• Consult to business areas around process and operational risk procedure requirements and deliver initiatives in accordance with business requirements and agreed timelines and ensure that the team delivers against the agreed process framework (e.g. processes are mapped in relevant tools) and ensure that all deliverables (processes, specifications and procedures) have gone through an internal QA process.
• Comply with governance in terms of legislative and audit requirements.
• Implement business performance and risk management frameworks and relevant risk methodologies to reduce operational losses.
• Manage process and operational risk on a day to day basis which includes monitoring and reporting.
• This should include measures and procedures for: understanding key processes, risk identification, risk analysis and assessment responding to risks identified and assessed adequate information and communication and monitoring of risk management activities.
• Ensure that necessary action is implemented to reduce the operational risk to an acceptable level.
• Monthly reporting and monitoring of Operational Key Metrics with Operational Key Measure being agreed according to needs.
• Provide qualitative risk status reporting with accurate and reliable business intelligence (information).

Requirements

• Minimum requirement of a B Comm. degree or Diploma in Risk Management or equivalent financial qualification
• Minimum 7 years banking experience with relevant risk and/or process management experience. 
• Analysis and Attention to Detail
• Conceptual / Big Picture Thinking
• Verbal and Written Communication (inc. Listen..
• Business Insight and Risk Awareness
• Consulting and Advising
• Organisational Awareness
• Process and Technological Competence
• Safety and Security Orientation
• Leading by Example

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