ICT Assistant

INTERNAL/EXTERNAL VACANCY ANNOUNCEMENT # 2016/25**

(Re-Advertisement of VA 2016/17)

If you are a committed, creative Syrian and are passionate about making a lasting difference for children, the world's leading child rights organization, UNICEF would like to hear from you.

Issuing Date:

3 April 2016

Closing Date:

10 April 2016

Post Title:

ICT Assistant

Contract Type:

Fixed-Term

Level of Post:

GS6

Duration:

One year, renewable

Duty Station:

Damascus

Post Number:

PURPOSE:

Under the general supervision of the ICT Officer to provide technical, operational and procedural support and end-user services in the implementation and support of information management (systems, procedures and activities) of Country office.

MAIN DUTIES AND RESPONSIBILITIES:

1. Administer the office multi-user network and other data and telecommunication facilities including messaging applications. This involves administering user access to the network, data security of the network, and troubleshooting ad-hoc hardware or software problems experienced on the network. Provide complete documentation of configurations and settings for major LAN components (workstations, switches), and access rights to applications. Reviewing installed network throughput on a continuous basis and recommending enhancement proposals including hardware, cabling standards and software upgrade taking full advantage of current technology. Maintain and document regular backup for all network applications, ensuring that in the event of disaster, disruption would be minimal.
2. Assist with the introduction and technical operation of organisational computer applications. This involves overall understanding of the functioning of the system and the interaction of data between sections within the office and with HQ divisions. Assist to install new versions of systems (VISION, outlook) and troubleshoot ad-hoc user problems in its functioning. Keep a software inventory, ensuring copyright compliance for all installed software. Harmonise software versions to eliminate unnecessary conversions.
3. Assist with the introduction of specific computer hardware and software. This involves assisting in interpretation of NYHQ guidelines for local office relevance and preparation of PO with vendor interaction on specifications. Installation of new hardware is scheduled with users. Advise users on appropriate use of software packages.
4. Administer maintenance of computer equipment. This involves interaction with vendors to prepare and administer equipment maintenance agreements and to co‑ordinate the arrangements within the office for reporting problems and placing service calls for repairs as necessary.

• Performs any additional assignments as requested by the supervisor.

MINIMUM QUALIFICATIONS:

EDUCATION:

Completed secondary school education supplemented by training through university courses in computer science. Information Systems and Telecommunications supplemented by Windows 7 Windows 2008 server and clustering. Networking and trouble shooting.

WORK EXPERIENCE:

Six (6) years progressively responsible experience in Computer Information Management work, including data processing applications, use and evaluation of programme packages, database management, multi-user network and telecommunications, network analysis and design, hardware/software installation and management, user assistance, end-user documentation and local office computer applications programming, in support of office computerization.

LANGUAGES:

Fluency in English and Arabic essential.

COMPETENCIES REQUIRED:

i) Core Values (Required)

• Commitment • Diversity and Inclusion • Integrity
  ii) Core Competencies (Required)

• Communication [ II ] • Working with People [ II ] • Drive for Results [ II ]

1. Functional Competencies (Required)
   • Analyzing [II] • Applying Technical Expertise [II]
   • Following Instructions and Procedures [II] • Planning and Organizing [ II ]

HOW TO APPLY:

If you meet the requirements stated above, please send your written application to explain your suitability, enclosing comprehensive curriculum vitae, duly completed United Nations Personal History form (P11) (which can be downloaded from www.unicef.org/employ) stating telephone number, email address and detailed contact address quoting the vacancy number to: syrecruitment@unicef.org or to the address below not later than 10th of April, 2016.

PLEASE INDICATE THE VACANCY ANNOUNCEMENT NUMBER AND THE TITLE OF THE POST YOU ARE APPLYING FOR IN THE SUBJECT LINE OF YOUR EMAIL APPLICATION.

Human Resources Specialist

United Nations Children's Fund

East Mazzeh, Al Shafiee St., Bldg. 2, POB 9413, Damascus, Syria.

UN staff that are applying for this post, should include at least two latest Performance Evaluation Reports (PERs).

For additional information on UNICEF, please visit our website: www.unicef.org

UNICEF, is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates, including persons living with disabilities, to apply to become a part of our organisation. UNICEF is a smoke-free environment.

Only short listed candidates will be contacted.