Jobs in Africa : Banking - Branch Manager C

Department:

People & Change Ghana

Job type:

Permanent

Closing date:

06-Feb-15

Location:

Accra

Reference Number:

130-PEO00367

The Company

Be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.
We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource.
If you share our values of being:
Helpful
Effective
Ethical
Innovative
Accountable
and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

Roles & Responsibilities

This role provide is to direct and manage resources in line with the bank's short and long term plan to generate the highest return on capital employed. Your specific roles are:

Achieve net profit growth for business.
Achieve sustainable Balanced Scorecard Outputs and Standards for the Business
Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
Build and maintain strategic relationships with internal and external parties to support the sales strategy.
Develop and implement a comprehensive sales and service plan to deliver on customer needs/expectations and targets
Monitor changes in legislation, regulations, initiatives and relevant industry practices
Ensure drafting and implementation of appropriate interventions.
Ensure compliance with audit requirements
Track, control and influence sales activities with the specific aim to increase sales efficiencies.
Develop materials and documentation including minimum standards, templates, guidelines, FAQ's and processes·
Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
Manage own development to increase own competencies.
Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
Ensure appropriate skilling and adequate capacity of frontline team members for the adherence to service standards.