Jobs in Africa : Operations Processing Official

Department:

People & Change Ghana

Job type:

Permanent

Closing date:

06-Feb-15

Location:

Accra

Reference Number:

130-PEO00383

The Company

Be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.
We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource.
If you share our values of being:
Helpful
Effective
Ethical
Innovative
Accountable
and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

Roles & Responsibilities

To assist operations team by performing general administrative duties and coordinating internal operations in a functional area of a business. Your specific roles are:

Manage costs / expenses within approved budget to achieve cost efficiencies
Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
Resolve all customer queries efficiently, and within agreed timelines.
Assists operations staff by performing general administrative duties and coordinating internal operations in department or branch office of financial institution.
Comply with governance in terms of legislative and audit requirements
Provide timeous and accurate Management Information.
Manage own development to increase own competencies.