Jobs in Africa : Team Member

Department:

People & Change Ghana

Job type:

Permanent

Closing date:

06-Feb-15

Location:

Accra

Reference Number:

130-PEO00353

The Company

Be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.
We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource.
If you share our values of being:
Helpful
Effective
Ethical
Innovative
Accountable
and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

Roles & Responsibilities

Assists operations staff by performing general administrative duties. Specific duties include,

Manage costs / expenses within approved budget to achieve cost efficiencies.
Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
Resolve all customer queries efficiently, and within agreed timelines
Prepare business communication that is of a professional standard.
Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
Comply with governance in terms of legislative and audit requirements.
Ensure amendments are completed on relative systems to support with client services by updating system remarks.
Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines
Report on required activities and deliveries to improve business results.
Manage own development to increase own competencies.