AMNESTY INTERNATIONAL
International Secretariat (AIIS)
Fundraising Specialist – Face to Face
Job title: Fundraising Specialist – Face to Face
Reporting to:Director, Global Fundraising Support
Location: Regional Office, London, Great Britain
Salary: Commensurate with experience
Amnesty International Secretariat (AIIS), which operates from a number of sites around the world, gathers and communicates accurate and action-oriented human rights information globally. We campaign for meaningful human rights change; enable effective human rights activism and work to persuade governments and other actors to uphold universal human rights standards. We provide strategic leadership, support and advice to the Amnesty International (AI) movement globally, fostering Amnesty International’s contribution, presence and public accountability throughout the world.
Job description
To be the focal point for the development of Amnesty International’s face-to-face donor recruitment programmes and thereby drive the growth of income from individual donors. Face to face is a generic term covering, street, door to door, event and workplace-based recruitment of regular givers. The post holder will provide cutting edge expertise in face-to-face fundraising to AI Sections, Structure and entities.
The Fundraising Specialist – Face to Face sits within the Global Fundraising Support Programme which provides strategic fundraising support and direct fundraising to Amnesty International sections, structures and the international secretariat focusing on growth through people and money. Face-to-Face fundraising is the biggest income generating activity for the AI movement. Approximately 75% of the global income comes from individual donors and many of them are recruited through face-to-face channels.
Key duties and responsibilities
- Provide cutting edge expertise in face-to-face fundraising to AI Sections, Structure and entities.
- Work on both strategy development and practical implementation to maximize effectiveness in AI sections to grow the total number of individual donors and therefore the global income.
- Be the focal point for all learning, skill share and training.
- Assist the Director of Global Fundraising Support and the Global Fundraising Support Manager to decide on allocation of Fundraising Investment Funds (FIF)
- Work with sections and structures to develop and perfect Amnesty International’s face-to-face programmes. This includes the provision of hands-on support in local agency selection or the recruitment, management of in-house teams and assessment of applications for FIF investment applications.
- Track the global development of face-to-face inside and outside AI, especially maintaining relationships with all key face-to-face agencies to ensure the best global, multi country and local deals.
- Ensure continuous local testing, collate learning’s and apply to our programs to maximise results.
- Keep in touch with industry experts and keep track of competitor activities.
- Develop relationships with external experts and engage as relevant if workload becomes excessive.
- Advise on global investment allocation and local requests to maximise ROI on investments and global donor recruitment. Assist with creation of investment request forms.
- Create and share global resources – e.g. scripts, contracts, best practice manuals, etc.
- Bring together and facilitate communications between those doing face-to-face in the global movement and external bodies
- Travel frequently sections and training seminars, workshops and Skill-shares.
- Provide cutting edge expertise in face-to-face fundraising to IS regional teams, Regional Fundraising Support Managers and Mobilization Support coordinators
What does success look like in this job?
- Amnesty International is identifying and exploiting fundraising growth opportunities through enhanced face-to-face fundraising activities to increase the resources available for its human rights work
- Amnesty International has a balanced risk portfolio across its fundraising investments by utilising cost effective face-to-face fundraising activities
- Amnesty International entities which the FIF has invested in have sustainable Face-to-Face fundraising programmes
- Key performance indicators for Face-to-Face fundraising are being met
- FIF loans for Face-to-Face fundraising activities are being repaid
- The movement is able to monitor and evaluate the return on its investment from all Face-to-Face fundraising activities
- Good working relationships with section fundraising and senior staff
- Good understanding of the face-to-dace fundraising environment is developed and shared with the movement
- A holistic approach to development is taken, focusing on the long term and working with other fundraising specialists and manager
Required Skills and Experience
- Proven hands-on experience and success in planning, developing and delivering successful face-to-face fundraising programmes, identifying key success indicators and setting and justifying benchmarks for performance
- Proven experience in managing street teams, analysing and reporting on donor recruitment including long term attrition
- Proven experience in training of fundraisers, especially face-to-face teams and supervisors is an advantage
- Experience of developing long term plans for legacy fundraising programmes
- Experience of developing and using monitoring and analysis tools for fundraising or marketing activity
- Experience of managing agency and/or consultancy relationships
- It would be an advantage if the person had gained the above experience in both agency and in-house approaches as well as an understanding of legislation affecting direct dialogue marketing
- Ability and willingness to positively and proactively contribute to team dynamics and to the team achieving its goals and objectives
- Willingness and ability to undertake travel if required
- Excellent knowledge in budgeting, planning and performance management of face-to-face programs,
- It would also be an advantage if the person had experience of negotiating agency contracts for F2F services
- Furthermore, it would be an advantage if the person has experience of telemarketing
- Preferably knowledge of face-to-face trends across multiple markets.
How to apply
To apply for the post please send a letter of application stating the skills and approach that you would bring to the post with your CV/ resume in strict confidence (NO PHOTOS) by email to Karem Armstrong at recruitment@darylupsall.com
Please ensure that they are sent as Word documents and in English with the titles “your name cover letter” and “your name CV” Please put "Amnesty Intl. Fundraising Specialist – Face to Face” in the email subject line. Please let us know, in your covering email, where you found out about the post.
Deadline for applications: Sunday October 4th 2015, 18.00 CET
EQUALITY STATEMENT
Equality and diversity is at the core of our values and staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.
CONFLICT OF INTEREST
Public or other activity, affiliation to or support for any group or organization, personal association or other factor which may generate a real or perceived conflict of interest with AI’s principles (specifically independence and impartiality), or raise a security concern, or otherwise prevent the candidate from carrying out key functions of the specific post and would therefore disqualify the candidate from being appointed.