Executive Director, Operations

Department:

People & Change Nigeria

Job type:

Permanent

Closing date:

28-Feb-16

Location:

Lagos

Reference Number:

130-PEO00606

The Company

An Indigenous Insurance Company in Nigeria

Roles & Responsibilities

Job Summary:
The role is responsible for the successful leadership and management of the organisation according to the strategic direction set by the Board of Directors. Driving the business’ strategic financial and developmental goals, ensuring the organisation’s budget, claims, and reinsurance objectives are met. The role responsible for overseeing marketing, business development, underwriting, claims, and other technical matters.

Key Responsibilities
•Establish appropriate systems and structures to support effective service delivery by the marketing, underwriting, and claims function
•Operate as Chief Marketer in driving business development and furthering customer relationships
•Establish and implement adequate risk management and controls for effective management of underwriting, surveys and claims
•Participate with the Board of Directors in developing a vision and strategic plan to guide the organisation.
•Update the Board of Directors on major industry trends and developments, drawing attention to their implications for the business
•Oversee the management of key account relationships, gain new clients and ensure
customer satisfaction
•Develop and maintain on-going relationships with key industry contacts and regulatory authorities
•Drive the development of annual operating plans including operational plans and requirements, staffing and budgets that support the organisation’s strategic plan and overall business aspirations
•Participate in the preparation of annual budgets and adhere to approved expenditure limits; provide regular updates on variances from budget.

Requirements

1. Minimum of First degree in any discipline
2. MBA or Masters in related discipline is desirable
3. Relevant and recognised professional certification and membership (CIIN, ICAN, NIM etc.) is required
4. Minimum of Fifteen (15) to Eighteen (18) years relevant work experience of which 8 years must have been spent in a Leadership Management Position within the Insurance/Financial Services Sector 

 

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