Quality Assurance Officer, P2, UNICEF Supply Division, Copenhagen

Quality Assurance Officer, P2 (Temporary Appointment)
Duration: 6 months
Supply Division, Copenhagen Denmark

PURPOSE OF ASSIGNMENT:

Under the supervision of the Chief, Quality Assurance:

Assist the implementation of Quality Management System (QMS) within Supply Division in compliance with international quality management systems standards;

Contribute in works towards improving client confidence and satisfaction.

Main Duties/Responsibilities:

• Develops, edits and maintains QMS documentation needed to ensure the effective planning, operation and control of SD processes including Quality Manual, Quality Policy, Quality Objectives etc.).
• Assists Centres in developing and publishing Supply Directives.
• Manages complaint handling database and operating error process.
• Manages the Corrective and Preventive Action Tracking process.
• Conducts, upon request, internal assessments of Supply Division processes, etc. in compliance with international quality management standards.
• Prepares and conducts QMS-related staff training.

Works with procurement centers of Supply Division as well as Program to obtain feedback from the surveys and studies conducted in order to improve the guidance/ methodologies for the surveys/ studies (e.g. Fit for Purpose ) and participates, if needed, in the process of implementing all the mentioned surveys and studies results.

KEY RESULTS:

Ensure QMS documentation is maintained properly reflecting level of QMS implementation.

Ensure availability of updated information about complaints and CAPA (Corrective Actions/ Preventive Actions) status.

QUALIFICATIONS AND COMPETENCIES:

Education:

A completed 1st University Degree (Bachelor’s Degree) with additional specialised training in Business Processes Engineering, Quality Management/Quality Management Systems (QMS), Communication, Quality standards (ISO 9001), is required.

Or, a completed 1st University degree in Quality Management/Quality Management Systems.

Experience as Internal/External auditor of QMS qualification is considered an asset.

Work Experience:

Two years of experience in an international organisation in the area of developing and maintaining and quality management systems is required.

Experience in different manufacturing and service processes, supply & logistics or international procurement is considered an asset.

Languages:

Fluency in English is required.
Fluency in another UN language is considered an asset.

Competency Profile:

1) Core Values

• Commitment
• Diversity and Inclusion
• Integrity
  2) Core Competencies
• Communication – level 2
• Drive for results – level 2
• Working with people – level 2

3) Key Functional Competencies

• Applying Technical Expertise – level 2
• Analyzing – level 2
• Planning and Organising – level 2
• Following Instructions and Procedures – level 2

4) Skills and knowledge

• Knowledge of QMS requirements (as per ISO 9001)
• Knowledge of Auditing QMS according to ISO 9001 requirements
• Knowledge of Document Control process
• Knowledge of software application/s for document control would be an asset
• Knowledge of public procurement principles and processes
• Knowledge of risk management
• Knowledge of Internet and Microsoft Word
• Computer skills Kindly refer to http://www.unicef.org/about/employ/index_apply.html for more information on the UNICEF Competency Framework.

HOW TO APPLY:

Please note that candidates will be assessed on core and functional competencies and that diversity and gender balance are also factors in the selection process. Queries can be directed to Louise Pedersen atlpedersen@unicef.org

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.

Please note that all vacancies are available on UNICEF’s external employment site athttp://www.unicef.org/about/employ/ where applicants can log in to the Talent Management system and also sign up for job alerts. (Vacancy no: 494385)