Overview
Founded in 2002 by President William J. Clinton, the Clinton Health Access Initiative (CHAI) is a global health organization committed to strengthening integrated health systems around the world and expanding access to care and treatment for HIV/AIDS, malaria and other illnesses. Based on the premise that business oriented strategy can facilitate solutions to global health challenges, CHAI acts as a catalyst to mobilize new resources and optimize the impact of these resources to save lives, via improved organization of commodity markets and more effective local management. By working in association with governments and other NGO partners, CHAI is focused on large scale impact and, to date, CHAI has secured lower pricing agreements for treatment options in more than 70 countries. In addition, CHAI's teams are working side-by-side with over 30 governments to tackle many of the largest barriers to effective treatment and care.
CHAI South Africa's M&E program
In response to the policy shift to standardize the monitoring and evaluation system for the National ART and TB programs in South Africa, the Clinton Health Access Initiative has played a significant role since 2011 in strengthening the rollout of the 3-Tiered Monitoring and Evaluation (M&E) System for the National Department of Health (NDOH). The M&E system was initially implemented to monitor the antiretroviral (ART) program. In January 2015 South Africa took the decision to integrate the TB and HIV information systems at the facility and now the M&E systems are used to monitor HIV, pre-ART, ART and TB. The CHAI-SA M&E programme supports the Department of Health to implement and maintain a standard M&E system nationally and to strengthen the use of data to inform programme delivery and seek opportunities to improve the quality of services offered evidence informed through the routine data.
The National TIER Implementation Coordinator (TIC) will be seconded to the NDOH to work as part of the TB/HIV Integration project support unit (PSU). This cross-cutting role supports the NDOH HIV, TB and M&E clusters. The Coordinator will project manage the project team, coordinate the TIER Implementation Associates (TIA) and oversee project deliverables in line with the targets. Coordination will include assistance with developing and rolling-out trainings, to ensure effect implementation of the integrated information system.
The CHAI is seeking a highly motivated individual with experience supporting or implementing health information systems to coordinate the national stakeholders supporting this national initiative. A candidate must be a self-starter and have outstanding problem-solving, organizational, and communication skills. The coordinator will have project management experience, have experience working with health information management in public health services, and understand the TB and HIV programmes.
The Coordinator will be positioned to manage the project plan to ensure trainings are conducted throughout the year, will work with the TIAs to ensure provinces and districts receive sufficient support and mentorship to facilitate understanding of the technical design of the system. The candidate will ensure the 9 provincial implementation teams (PIT) and 52 District Implementation Teams (DIT) understand the requirements of the TB/HIV Information Systems Integration initiative, while assisting with capacitation to ensure that there credible, quality implementation in line with the established targets.
Working as part of a team, the coordinator will support the communication of the national strategy to provinces and ensure regular communication is disseminated within the PSU, as well as to national managers. This multi-directional flow of information is essential to enable national managers to be responsive to the complex technological and organizational changes comprising the TB/HIV Integration. This includes working within National Units and fostering integration within the eHealth initiatives within the NDOH.
As an adjunct to this coordination role, the TIER Implementation Coordinator will be expected to keep a keen eye on the implementation monitoring data as well as programme data. This close monitoring of the data flow and submission will seek to preempt challenges with weak data quality or late data submissions. The Coordinator will work closely with the PSU to determine appropriate remedial actions and deploy solutions.
Successful candidates should be fast learners and strategic thinkers who are both willing to take on routine tasks such as data entry and be capable of engaging in high-level strategic discussions with a multi-cultural, multidisciplinary set of actors. The candidate must be able to work independently and be able to efficiently collaborate with dispersed teams. Candidates must also be able to work with managers who are often off-site or working remotely, and as such be comfort with Skype and other forms of electronic communication. CHAI places great value on the resourcefulness, tenacity, patience, humility, and high ethical standards of its staff. Applicants should be open to up to 30% travel.
The Coordinator will be based in Pretoria and will work from the National Department of Health in central Pretoria. The candidate will report to the Senior Technical Advisor, M&E within CHAI and with the NDOH M&E and TB clusters.
Specific key responsibilities will include but are not limited to, the following:
- Responsible for project managing the TB/HIV Integration including updating the project plan and frequently communicating with the PSU to be responsive to project needs and be able to think strategically and holistically to shift course as required;
- Coordinating the TIER Implementation Associates to ensure appropriate support is offered to the provinces and districts;
- Keep an eye on the reporting of data and implementation of the integrated TB/HIV Information system initiative to preempt challenges and work with the PSU to determine appropriate actions and deploy solutions;
- Utilize analytics to monitor performance and highlight gaps to support NDOH M&E, TB and HIV programmes and work collaboratively within the team to address the gaps
Qualifications:
Minimum Requirements
- Have a tertiary level degree in public health, epidemiology, health informatics, biostatistics or equivalent experience,a minimum of a Bachelor's degree;
- Minimum of 5 years proven experience in working with and implementing ART or TB M&E systems with increasing levels of responsibility and experience;
- Demonstrated project management experience;
- Demonstrated ability to multi-task, be effective in high-pressure situations and adapt to fast-paced and changing environments with a strong commitment to excellence, both internally and externally, and with limited-structural support;
- Demonstrated ability to work independently on complex projects and solve challenging problems with limited structural or operational support;
- Experience using one or more of: TIER.Net, ETR.Net, EDRweb, DHIS;
- Experience working with government;
- Must be proficient using MS Office (especially Word, Excel and Access) and conducting internet research is essential; SPSS and SAS, or other statistical software package, knowledge a plus.
- South African Driver's license
Preferred Requirements
- Master's in public/global health, health informatics, or equivalent
- Familiarity with the SA government health management information system (the DHIS) a plus
- An ideal candidate is highly motivated and a self-starter
- Ability to handle multiple tasks simultaneously, set priorities, and work independently and flexibly with a strong commitment to excellence and limited supervision;
- Strong analytic skills and technical proficiency with MS Excel and PowerPoint (analytical skills and proficiency levels will be tested during recruitment process);
- Strategically minded, able to think creatively around long-term program objectives and the detailed steps necessary to achieve these goals;
- Excellent organisation, interpersonal, and communication skills in English (written and verbal)
- Own transport
- Excellent verbal, visual and written communication skills;
- English language fluency, both written and verbal.
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