Purpose of the Position
The Information Communication Technology (ICT) Specialist, managing the ICT function for the Angola office, is accountable for the timely delivery and ongoing support of reliable, secure and cost effective information and
communications technology systems, administration and technical support to enable the efficient flow of information and the reliable performance of all corporate systems applications in support of UNICEF programme, communication and
operations, to contribute to the achievement of the established goals, objectives, budgets, and work plans consistent with priority needs and requirements of the Office.
Under the supervision of Chief of Operations, the ICT Specialist is accountable for effective technical leadership for ICT systems management and administrations in accordance with the UNICEF ICT policy, strategy, security guidelines
ensuring the compliance to corporate standard architecture and ICT security. The ICT Specialist represents UNICEF interests in common premises and common UN system related issues and provides leadership to UN ICT working group.
The ICT Specialist evaluates and advises office on utility of innovative ICT solutions for programme delivery and manages the implementation and quality assurance of ICT innovations.
communications technology systems, administration and technical support to enable the efficient flow of information and the reliable performance of all corporate systems applications in support of UNICEF programme, communication and
operations, to contribute to the achievement of the established goals, objectives, budgets, and work plans consistent with priority needs and requirements of the Office.
Under the supervision of Chief of Operations, the ICT Specialist is accountable for effective technical leadership for ICT systems management and administrations in accordance with the UNICEF ICT policy, strategy, security guidelines
ensuring the compliance to corporate standard architecture and ICT security. The ICT Specialist represents UNICEF interests in common premises and common UN system related issues and provides leadership to UN ICT working group.
The ICT Specialist evaluates and advises office on utility of innovative ICT solutions for programme delivery and manages the implementation and quality assurance of ICT innovations.
Key Expected Results
- Management of ICT Systems IT systems effectively managed to advance the productivity and effectiveness of the office work by implementing the corporate ICT policy, strategy, technology, and systems, as per CPMP requirements.
- Information/Knowledge Management Support and implement tools for information/knowledge management and knowledge-sharing to provide the vital and strategic information for managing and supporting the Country Programme the
goals and targets of the CPMP and the Country Programme. - Infrastructure and Security The Country Office is ICT infrastructure is functional, integrates and is compliant with the global corporate ICT systems and security systems.
- Applications Administrations The Country Office is provided with professional technical support for effective administrations of corporate applications.
- Network Administration/Data Communication/ Telecommunications The Country Office is provided with professional technical support for effective network administration, tele-and data communication. Corporate are integrated and local
ISP are managed ensuring required bandwidth for corporate applications such as SAP, Sharepoint, MS Exchange, INTRANET and future cloud based applications. - User support & assistance The Country Office is provided with professional technical support for the users for the effective use of information technology to achieve the goals and objectives established by the office.
- ICT Evaluation and Audit Evaluation of ICT systems are effectively conducted and utilized to ensure the strategic use of information technology and resources, improved performance and effective managements of risks. Audit recommendations on ICT properly implemented.
- All ICT management, operations and technical support services are accomplished through effective communication, networking and partnerships.
- A ICT Disaster Recovery Plan integrating with the country offices BCP is maintained, updated and exercised periodically, ensuring the agreed level of availability of ICT systems in case of anomalies.
- ICT Innovation and development ICT innovations for development and efficient programme development are assessed and programme staff is well supported in planning and implementation of ICT related innovations.
- Inter-Agency Cooperation UNICEF maintains influence in ICT matters with the UN agency partners in the common premises and in the country and utilizes UN partnership for better integration, quality and efficiency of ICT systems.
- Provide support and technical assistance to the Country Office in the area of Technology for Development and work with stakeholders to help develop and implement standards, procedures and partnerships for T4D initiatives. Assist
Programme Sections to identify and assess potential of new T4D initiatives, or new phases of on-going initiatives, with immediate potential to improve UNICEF programming.
Qualifications of Successful Candidate
- An advanced university degree (Master's) in computer science, information systems, or a related technical field is required.
- Certification in VSAT and/or Information Technology Infrastructure Library (ITIL) Foundations course is considered an asset.
- Experience in management of support services, Windows Desktop/Server OS, Networks, IT Service & Support Management tool (HP) is required. Knowledge of UNICEF standard software, systems and tools are considered assets.
- A minimum of five (5) years of relevant work experience, at the national and international levels, in information communication technology (ICT) is required.
- Prior experience with innovative uses of technology for development, particularly in the areas of data, mobiles, open source and health, are considered an asset.
- Previous experience with network administration (i.e. LAN and WAN), as well as ISP quality control is required.
- Prior work experience in an emergency duty station is considered an asset.
- Previous experience in a supervisory/managerial capacity is desirable.
- Fluency in English (written & verbal) is required. Knowledge of Portuguese or a Latin language is desirable. Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is considered an asset.
Competencies of Successful Candidate
- Communicates effectively to varied audiences, including during formal public speaking.
- Sets high standards for quality of work and consistently achieves project goals.
- Able to work effectively in a multi-cultural environment.
- Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources.
- Demonstrates, applies and shares expert technical knowledge across the organization.
- Translates strategic direction into plans and objectives.
- Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear.
- Sets clearly defined objectives and plans activities for self, own team or department.
HOW TO APPLY:
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.
If you want a challenging career while improving the lives of children around the world UNICEF, the leading children’s rights organization, would like to hear from you.
Visit us at www.unicef.org/about/employ to register in our new e-Recruitment system and apply to this and other vacancies. Applications must be received by 01-Dec-14
Vacancy position link:
Please note that only candidates who are under serious consideration will be contacted.
In the selection of its staff, UNICEF is committed to gender balance and diversity without distinction as to race, sex or religion, and without discrimination of persons with disabilities: well qualified candidates are strongly encouraged to apply.
