Job Title: Account Manager (Ref: AM)
Department: Business Development
Reporting to: EHOD; Business Development
Job type: Full-time
Employment type: Permanent
Location: Lagos, Abuja, Port-Harcourt
Key roles
Department: Business Development
Reporting to: EHOD; Business Development
Job type: Full-time
Employment type: Permanent
Location: Lagos, Abuja, Port-Harcourt
Key roles
- Responsible for sales/sales management: attracting new businesses while managing the growth of existing clients.
- Develop and maintain positive relationships whit clients for future opportunities.
- Shall promote and maintain the strength of Vodacom’s image and quality at all time.
The job holder must have Bachelor a Degree or HND in Electronic/Electronics, Telecommunications Engineering or Business related with a minimum of Second Class Upper/Upper Credit. The candidate must possess 5 years’ Sales experience in Telecommunications or ICT environment.
Key Accountabilities
- Identify sales prospects
- Prospects aggressively and develops new customers through networking, referrals, company lead generation and cold calling and follows up appropriately to obtain appointments.
- Identify new business and ways to increase revenue share of within existing accounts.
- Monitor account performance and ensure that the set targets are met.
- Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
- Manage the customer relationship for assigned accounts and develop revenue stream
- Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
- Monitor account performance and ensure that the set targets are met.
- Prepare necessary reports (RFP’s, Metrics, Periodic Business Reviews) and maintain in company database. Provide monthly reporting of revenue intake and closed sales to EHOD, Business Development.
- Maintain complete customer files and maintain appropriate customer and prospect information into the company contact management database.
Knowledge
- Demonstrate ability to interact and cooperate with all company employees.
- Build trust, value others, communicate effectively and politely with mutual respect
- Maintain professional internal and external relationships that meet company’s core values.
- Proactively establish and maintain effective working team relationships with all other departments.
- Have a good understanding of customer and market dynamics and requirements.
Skills
- Excellent Communication Skills (Verbal and written)
- Good presentation skills
- Must be a team player
- Excellent interpersonal skill
- Must be energetic, honest and reliable
Should you meet the above requirements, please submit your CV to careersng@vodacom.com