Department:
People & Change GhanaJob type:
PermanentClosing date:
06-Feb-15Location:
AccraReference Number:
130-PEO00347The Company
Be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource.
If you share our values of being:
Helpful
Effective
Ethical
Innovative
Accountable
and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.
Roles & Responsibilities
This role will Manage training and development by providing resources to Business. Manage facilitators and administrators implement training and development of governance policies. Implementation of systems. Your specific roles are:- Manage costs / expenses within approved budget to achieve cost efficiencies.
- Coordinate the sourcing, design, development, implementation and maintenance of effective training programmes, aids and materials utilizing knowledge of methods in classroom training, e-learning, on the job training and self-study, aligned to business objectives.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Cultivate and manage objective people working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
- Development and maintenance of a network of experts to ensure communication of solutions, benefits, risks and innovations in area of specialisation.
- Co-ordination of the operational activities of the functional area and advise appropriately on suggestions and solutions to operational matters.
- Conduct in-depth learning and development needs analysis related to specific competencies needed within the business to achieve objectives.
- Comply with governance in terms of legislative and audit requirements.
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation and achieve efficiencies.
- Manage development to increase competencies of self and team.
Requirements
- Relevant degree or Higher Diploma
- Relevant training certification
- Min 5 years working experience and 2 years in Learning and Development
- Analysis and Attention to Detail
- Conceptual / Big Picture Thinking
- Influencing and Impact (inc. Negotiation)
- Persuasiveness / Selling Skills
- Presentation and Facilitation
- Verbal and Written Communication (inc. Listen..
- Organisational Awareness
- Safety and Security Orientation
- Customer Service Orientation
- Engaging Diversity
- Monitoring and Measuring
- Planning and Organising