Perform lead repair Buyer duties and lead and monitor Repair Order activities for RO creation, expediting open orders, quote approvals, follow up on shipping details, ERP system transactions and Logical Receipts.
Review the weekly open repair orders report for follow up activities, requirements.
Escalate ageing and overdue open orders with the vendors and closely monitor vendor performance, instigating corrective action where necessary, ensuring best efforts to match operational requirements.
Monitor repair order staff performance and ensure compliance to section KPI’s.
Receive u/s labels from the operation and ensure RO created in a timely manner to match section KPI’s.
Check with Warranty Dept. for new/repair warranty status for all labels before cutting the repair orders.
Evaluate all u/s labels received daily from operations for onward processing (scrap, repair, vendor location, etc.)
Source and evaluate a repair vendor for new parts with no repair history in terms of pricing, TAT and quality.
Review and raise scrap labels for the non-repairable, low value and Beyond Economical Repair parts.
Follow up with QA/vendors to shorten the approval period for the new/renewal vendors.
Review and negotiate the vendor quotes to get the lowest prices.
Liaise with other sections and subject matter experts where necessary.
Ensure stores discrepancy reports in a timely manner and to section KPI’s.
Any other Supply Chain duties as may be required by the management.