TERMS OF REFERENCE
PositionAccommodation Management and Booking AssistantPlace of Performance Mogadishu Somalia but may be required to visit all areas of operations Contract Duration 06 month Starting Date ASAP OVERVIEW OF CTG GLOBAL
CTG Global is a managed service company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.
CTG Global provides services to humanitarian organizations, government, non-governmental organizations and corporates that enables public and private sectors to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.
GENERAL FUNCTIONS
The primary role is management of the accommodation and work/act as front office person for incoming and out-going staff members during check-in and check-out. The incumbent will be reporting Chief FMU/Deputy Chief Engineer. The following are the specific duties but not limit to.
· Confirm/reject the accommodation booking/reservation based on availability in consultation with Chief FMU/Deputy Chief Engineer and/or with key stake holders of the Mission including senior management.
· Facilitate the check-in process for incoming passengers/staff and facilitate their initial movement within the camp especially for new staff and ensure all new incoming staffs are settled-in well.
· Provide weekly accommodation statistics including weekly forecast to the Mission Management.
· Facilitate the Check-out process for outgoing passengers including receiving room keys and ensure all items issued to them are returned.
· Ensure all transit accommodations/rooms are cleaned and maintained well for incoming staffs/passengers including the senior management rooms.
· Coordinate with FMU for proper maintenance of accommodations including attending and coordinating repair works in case of emergency.
· Coordinate with FMU/Engineering to ensure all new accommodations/rooms are furnished and ready for occupation in a timely manner.
· Coordinate and manage the conferences and special events including catering and other requirements.
· Act as focal point for UN Mail and Pouch including collection and distribution of mails to the concerned staff
· Carry out any other tasks assigned by the Chief FMU/Deputy Chief Engineer.
ESSENTIAL EXPERIENCE
· Bachelor’s degree preferably in Business Management or Administration or related field.
· Fluency in both spoken and written English
· Professional computer exposure with full working expertise in MS Excel, MS Words and MS PowerPoint.
· Minimum five years of international experience in camp management/ front office reception/administration.
HOW TO APPLY:
Interested candidates should submit their CV along with their application letter via e-mail tocareers@ctgglobal.com with reference to “BHJOB2678_809” in the subject line. Short-listed candidates will be contacted for an interview.
