PositionPayment Team Observer
Place of Performance Somalia (Mogadishu / Baidoa)
Contract Duration 04 Months
Starting Date ASAP
OVERVIEW OF CTG GLOBAL
CTG Global is a managed service company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.
CTG Global provides services to humanitarian organizations, government, non-governmental organizations and corporates that enables public and private sectors to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.
OVERVIEW OF THE POSITION
the purpose of the Human Resources Systems (HRS) Project is to support Somali security institutions, government stakeholders and international community working under the general oversight of the Human Resources System (HRS) Steering Group to build and systematically and efficiently manage an accountable and transparent human resources systems that supports the security institutions stipend payments and benefits of the security forces and veterans.
GENERAL FUNCTIONS
Observation of the Payments Teams to ensure that all processes and actions are undertaken in accordance with established SOPs for payments of Somalia National Army (SNA) troops, including the biometric verification of intended payees. The Payments Team Observer will report to the Project Manager and the Programme Manager through the Senior Payments Team Observers on any irregularities in the payments process that affect the transparency and accountability of cash payments. The Payments Team Observer will be responsible for assisting in the coordination of payments teams and also be responsible for preparing pay cycle reports to be provided to the Payments Team Observers Manager.
§ Function as a team member in conducting independent and objective control over payment operations in the field, including identification of issues and opportunities to improve the efficiency, effectiveness and reliability of processes and ensure appropriate use of resources;
§ Maintain contact with field teams to ensure the payments teams’ timely, efficiently and sound performance of their respective responsibilities;
§ Establish and maintain a positive relationship with payment teams;
§ Develop tools for monitoring of payments in line with project objectives;
§ Assist the HRS project team with monitoring progress and completion of payments;
§ Measure progress according to payments timelines, identifying problems, proposing solutions in collaboration with the Project Manager;
§ Troubleshoot and solve problems at the field level to ensure payments are made in accordance with established SOPs for payments to SNA troops;
§ Ensure that payments operations are properly documented and quality assure such documentation;
§ Monitor and report on the status and implementation of payments and appraise the adequacy of the processes applied by the payment teams;
§ Provide advise on payments related matters;
§ Provide guidance to payment teams on technical and administrative matters;
§ Participate in relevant coordination meetings and other working groups;
§ Other duties as required
Monitoring and Progress Controls
The Payments Team Observers Manager will work within the HRS Project Team and will provide regular updates on progress with reference to payments as well as weekly and monthly progress reports as required.
ESSENTIAL EXPERIENCE
Education / Experience / Language
§ Bachelor Degree in related area combined with 5 years of professional relevant work experience
§ Good knowledge of roles and activities of the United Nations within complex humanitarian emergency or development environments
§ Proven ability to produce reports and papers on substantive issues with strict attention to deadlines
§ Ability to oversee and report on the work of others
§ Excellent drafting ability and communication skills, both oral and written, and good computer skills
§ Proven ability to communicate orally, and ability to prepare written reports in clear, concise, and meaningful way
§ Good interpersonal skills and abilities to gain assistance of others in a team endeavour
§ Ability and readiness to travel, including to hardship locations in Somalia
§ Ability to effectively work in a multi-cultural environment
§ Be physically fit and in good health
§ Have a demonstrated ability to live in the conditions of the regions
§ Knowledge of the UN system and familiarity with our client’s procedures will be considered as an advantage
§ Fluency in oral and written English and Somali is required
Competencies
§ Leadership – proven supervisory ability and/or technical leadership. Ability to maintain effective working relations both as a team member and team leader.
§ Teamwork – Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
§ Planning & Organization – Ability to manage, organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines.
§ Judgment – Demonstrated ability to apply good judgment and decision making skills.
§ Communications – Strong spoken and written communication skills.
§ Problem Solving – Strong analytical and problem solving skills and ability to handle a range of management and coordination issues.
§ Professionalism – Professionalism: sound knowledge of, and exposure to, administrative and financial management issues
HOW TO APPLY:
Interested candidates should submit their CV along with their application letter via e-mail tocareers@ctgglobal.com with reference to “BHJOB2678_865” in the subject line. Short-listed candidates will be contacted for an interview.
