If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.
Purpose of the Position
The incumbent of this post will provide first level administration/management and monitoring of all web applications and related infrastructure. The other responsibilities include research, investigate, and test of new web technology and tools. Documentation and presentation of all findings and recommendations for future implementations. Assisting the ICT specialist and/or ICT Officer in planning and executing all the software and hardware migration related projects/activities for the web environment (for internal and external facing applications).
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Key Expected Results**
Key Expected Results**
- Provide first level administration/management and monitoring support for all web applications and related infrastructure used/supported by the Knowledge Management Technologies unit
- Perform daily web applications management, monitoring, and support activities for all PaaS/SaaS web applications
- Perform installation, configuration, upgrade, and maintenance of the content management systems (such as RedDot/Drupal), website hosting environment (UNIX and windows based), log analytics tool/software management (such as WebMetrics, WebTrend, Google Analytics), website search software/tool (such as FAST), Website security management software/tool (such as WebInspect).
- Provide support for third-party web services such as Content Caching
- Installation, upgrade, maintenance, and monitoring for HP records management system
- Installation, upgrade, maintenance, and monitoring third-party databases used by web applications/services such as MySQL, Oracle
- Perform configuration, maintenance, and monitoring activities for web application deployed in Microsoft Azure environment
- Assist the SharePoint Administrator with SharePoint application installation, upgrade, monitoring, and maintenance projects
- Assist the IT Officer, Internet and Asst IT Officer with the monitoring of the UNICEF web infrastructure.
- Manage and monitor OS for the web application – Work with ITSSD-OpS to support roll-out of OS patches, security management, space management, etc…
- Resolve any technical issues with any of the web application/tools/architecture/infrastructure to ensure system availability, performance, and other services level agreements are met
- Documentation delivery
- Ensure necessary technical documentation for systems and environments is in place;.
- Prepare systems documentation, update procedures and processes as necessary;
- Monitor and periodically report on systems performance indicators identified for the function;
- Research, evaluation of new technologies
- Conducts research and makes recommendations on web tools/software and services.
- Assist in tools/software selections and vendor evaluations.
- Interfaces with Architects to recommend new technology opportunities that will have an impact on web applications/environment.
Qualifications of Successful Candidate
- An advance university degree (Master's) in Computer Sciences, Software Engineering, Information System Management, Business Administration, or a directly related field(s) is required. A relevant first-level university degree (Bachelor's), in combination with 2 years of additional relevant work experience, may be accepted in lieu of the advanced university degree (Master's).
- A minimum of (2) two years of professional hands-on work experience in web applications and infrastructure administration is required.
- Training in relevant disciplines, major or substantial course work in web application and infrastructure administration and web application development is highly desirable.
- Fluency in English (written & verbal) is required. Knowledge of an additional UN Language (Arabic, Chinese, Russian and Spanish) is considered an asset
Other relevant requirements:
- Five years practical experience with UNIX (HP-UX, Solaris), Linux, and wintel platform, Apache and IIS webservers is preferred
- Working knowledge of an Enterprise Content Management system such as RedDot, Drupal
- Working knowledge of an enterprise database such as MS SQL Server and Oracle
- Previous hands on experience on HP records management application administration
- Working knowledge of Microsoft Azure platform, and SharePoint
- Working knowledge on content caching technologies
- Hands on experience with website security management software/tool such as WebInspect
- Strong understanding of OS and application security and vulnerability assessments;
- UNIX/Linux/Windows command-line proficiency; ability to understand and write shell/batch scripts
- Working knowledge of intermediate HTML, CSS, JavaScript, Perl, PHP.
Competencies of Successful Candidate
Core Values
- Commitment
- Diversity and Inclusion
- Integrity
Core competencies
- Communication - Level II
- Drive for Results - Level I
- Working with People - Level I
Functional Competencies
- Analyzing - Level II
- Applying Technical Expertise - Level II
- Formulating Strategies and Concepts - Level I
- Leading and Supervising - Level I
To view our competency framework, please click here.
HOW TO APPLY:
Remark: This is a re-opening of the VA in order to expand the candidate pool. Previous applicants need not to reapply as their original application will be duly considered.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.
To apply, click here: