Marie Stopes Nigeria (MSION) is a results-orientated Social Business, which uses modern management and marketing techniques to provide reproductive health care and allied services. MSION’s goal is to meet the needs of underserved Nigerians and dramatically improve access and use of a range of reproductive health services.
MSION is part of Marie Stopes International’s Global Partnership which is in over 42 countries worldwide.
The post holder is required to demonstrate: initiative; energy; persistence; results orientation; drive; integrity and discretion; enthusiasm; and commitment to personal development to further MSI’s partnership mission ofenabling individuals to have children by choice not chance.
Job Title: Community Mobilisation and Marketing Officer
Location: Cross-River and Ondo
Reporting to: Regional Manager
Duration of contract: 2 years
Probationary period:6 months
The post is part of the Programmes Operations Team which aims to deliver programmes of high impact across the majority of Nigeria’s states. It plays a key creative and energising role in creating demand for MSION’s services raising awareness of the types of services available, disseminating information about the services and their importance and stimulating interest in clients to use them. Using a range of techniques, they reach different segments of the market (adolescents, married, unmarried, younger, older, men, women) and inform MSION’s delivery teams of the specific needs of these groups so that services can be amended accordingly. MSION CMMOs work with Social Franchise outlets, MSION’s clinic and Outreach teams. They link with the MSION Sales teams.
Key duties in relation to the responsibilities:
Responsibility KPI 1. Analysis and identification of key targets from a range of potential client groups
- Activities with agreed target groups that result in them using MSION strategic services (O/R, SF, SM, clinic)
- Reflection and reporting on impact of CMMO activities and to management with recommendations on service provision CYPs generated (by cost, by HI) and DALY
Active database of clientele by segment across given geographies
Meetings held and information disbursed Analysis and identification of key targets from a range of potential client groups
Activities include
· Using the geographical boundaries develop a clear list of potential target groups by segment, identifying issues that affect community to access, utilization and uptake of RH, long acting contraception and family planning services
· Identify promotion partners (eg SF owners)
· Document a database of contacts and interests to track input
· Make choices on whom to target when, why and how
· Establish and maintain relationships with the media and other networks
· List local leaders (Govt, non-government, religious etc) Active and growing database with contacts and information
Reported choices and agreed targets quarterly Activities with agreed target groups that result in them using MSION strategic services (O/R, SF, SM, clinic)
Activities include
· Monthly activity plans developed and shared
· Selection and management of community volunteers
· Systematic meetings with key groups (advertising, promotional meetings, door to door etc)
· Development and disbursement of information along agreed lines appropriate to the segment
· Meetings to deliver training
· Brand promotion Community Volunteers list, plans and performance management
Return on Investment (cost to CYP) measured monthly
Referral tracking system shows impact
CYPs
DALYS
C/CYP Reflection and reporting on impact of CMMO activities and to management with recommendations on service provision
Activities include
Routine monitoring and reporting of all activities and their impact
Client satisfaction surveys
Meetings with service providers to report feedback
Recommendations to management and colleagues on adjustments needed to services Monthly reports disaggregated by segment
Client surveys
Recommendations
Knowledge, Skills and Behaviours
Knowledge/Qualifications
· CMMOs must be able to speak with authority and confidence about community attitudes and family planning. They must therefore have knowledge gained through study or equivalent professional experience on modern contraception, health services and local community organisation
- Computer literate is an advantage
- Able to communicate fluently in the local Nigerian Language
- Good understanding of the local area and ability to investigate and analyse
- Fluent in spoken and written English
Skills/Experience
- Essential to this work is demonstrated drive and creativity to find new ways of communication and engaging with potential clients across a range of market segments with specific examples of when you have found new ways to resolve a project issue.
- Demonstrated empathy in working in underserved communities and working to impact on the lives of women
- Networking skills are essential
- Experience in managing volunteers an advantage
- Strong organizational abilities that enable you to manage your workload, follow through on objectives and meet deadlines
- Proven communications, presentation and negotiation skills. You must be able to “sell” the services that MSION offers in a way that attracts support and report clearly and without prejudice on outcomes
HOW TO APPLY:
Interested candidates should apply by email with CV and suitability statement as a single attachment torecruitment@mariestopes.org.ng not later than Friday 1st May 2015.MSION is an equal opportunities employer and is committed to achieving gender balance within the organization. Female candidates are encouraged to apply.
The subject of the email should be the POSITION TITLE/LOCATION and the CV/Suitability statement should be saved in theapplicant’s full name. Only shortlisted candidates will be contacted.
