Marie Stopes Nigeria (MSION) is a results-orientated Social Business, which uses modern management and marketing techniques to provide reproductive health care and allied services. MSION’s goal is to meet the needs of underserved Nigerians and dramatically improve access and use of a range of reproductive health services.
MSION is part of Marie Stopes International’s Global Partnership which is in over 42 countries worldwide.
The post holder is required to demonstrate: initiative; energy; persistence; results orientation; drive; integrity and discretion; enthusiasm; and commitment to personal development to further MSI’s partnership mission ofenabling individuals to have children by choice not chance.
Job Title: Social Franchise Manager
Location:Abuja
Reporting to:Assistant Director, Operations
Duration of contract: 2 years (renewable)
Probationary period:6 months
This role reports to the Assistant Director, Operations and provides strategic leadership to MSION on all matters relating to Social Franchising in MSION’s strategic goals. S/he leads and manages oversight of the successful delivery of work setting and meeting ambitious CYP targets, delivering and reporting against all contract commitments and leading a motivated and innovative SF team.
The post is part of the Programmes Operations Team which aims to deliver programmes of high impact across the majority of Nigeria’s states using four integrated channels of intervention: Social Franchise, Outreach, Sales and Marketing; and a Marie Stopes Centre. Within this team the SF Manager uses his or her excellent understanding of the business model to realize a successful franchise model complementary to interventions in other channels and reaching high numbers of couples with a sustainable service.
Key duties in relation to the responsibilities:
ResponsibilityKPI 1. Strategic development of the Social Franchise channel for targeted growth and impact through increased CYPs
- A highly motivated, cost effective and high performing SF network delivery team
- Business leadership: development and delivery for a sustainable network of Blue Star franchisees
- Oversight of the performance of the channel against budget, targets and donor reporting Nos. of outlets and services
Impact figures and cost/cyp
Staff numbers/SF
Efficiency targets met
Innovation
Proposals in line with strategies and implementation on track
Donor compliance
Financial performance
Accurate reports submitted on time
- Strategic development of the channel for increased CYPs
Activities include
Clear on-going analysis of the situation in which SF performs and the business model needed.
Identification of opportunities and threats for intervention given Nigeria’s context for FP and PAC
Analysis of MSION’s strengths and weaknesses in responding to developing context and needs
Active networking to identify allies and partners for increased impact
Regular presentation to SMT on developing thinking and plans based on analysis of results data and team management
KPI
Strategic plans
Presentations and agreements
- A highly motivated, cost effective and high performing SF network delivery team
Activities include
Recruitment of teams in line with funding ability
Design of org charts to ensure clear team purpose and roles
Team targets and management with clear accountabilities
Team development and training
Individual performance oversight
KPI
Org charts communicated
Team dashboard
Team targets communicated and tracked
Perf +
- Business leadership: development and delivery for a sustainable network of Blue Star franchisees
Activities include
Successful Proposal development for the channel integrated with others where appropriate
Excellent delivery of work against contract requirements
Innovative and effective delivery of a value proposition that ensures sustainable Blue Star franchise network (package of product deals, technical support etc)
Ensure quality and impact is maintained de-franchising where necessary
Implementation of SOPs
KPI
Target volume of funds met
Contract oblligations met
CYP
Cost/cyp
Other project metrics
Defranchising records
Innovations
QTA scores
Knowledge, Skills and Experience
Knowledge
· A degree in public health or equivalent experience in particular in relation to running a similar health delivery project
· Project management/development qualification an advantage
· Good knowledge of the health sector in Nigeria an important advantage
- Computer literate
- Fluent in spoken and written English
Skills/Experience
- Strategic leadership ability with proven competency in analyzing contexts to identify workable programme inputs and communicate them to others for support
- Creative and innovative with specific examples of when you have found new ways to resolve a project issue.
- Demonstrated numeracy able to design and track budgets, project volumes and demonstrate efficiencies
- A proven leader able to manage team and individual performance for optimal productivity
- Strong organizational abilities that enable you to meet deadlines
- Proven communications,presentationandnegotiation skills. You must be able to “sell” the services that MSION offers in a way that attracts franchisees to join the network and maintain high quality.
HOW TO APPLY:
Interested candidates should apply by email with CV and suitability statement as a single attachment torecruitment@mariestopes.org.ng not later than Friday 1st May 2015.MSION is an equal opportunities employer and is committed to achieving gender balance within the organization. Female candidates are encouraged to apply.
The subject of the email should be the POSITION TITLE/LOCATION and the CV/Suitability statement should be saved in theapplicant’s full name. Only shortlisted candidates will be contacted
