Organization: Single Stop USA
Location: United States
Eligible Citizenship: All Non-US Citizens
Application Code: US20-Int
Job Function: Database Management / Data Analysis / Statistics, Monitoring and Evaluation / Quality Improvement
Issue Area: Education / Health Education
About
Founded in 2007, Single Stop harnesses America's most effective anti-poverty tools to create economic mobility for low-income families and individuals. By utilizing technology to create maximum impact at over 100 sites across nine states, Single Stop has connected over one million households with over $3 billion in resources and support. We partner with local organizations and institutions that serve low-income families to provide wraparound services and ensure their clients leverage all the major anti-poverty resources available.
Through a unique combination of innovative technology and programmatic expertise, our approach breaks the cycle of poverty by leveraging existing financial resources with opportunities for education, counseling, training, and support—a powerful recipe for lifelong financial stability. With an understanding that getting out of poverty has a significant impact on health, Single's Stop's approach gives individuals and families the financial supports they need to not only stabilize their lives, but also improve their health and well-being. Single Stop believes that finding things such as low-cost healthcare, nutrition assistance, and financial aid should be as straightforward as purchasing an item from your favorite online store. Inspired by the convenience of consumer-facing programs like Amazon.com and Yelp, Single Stop is currently in the process of piloting a new technology platform that is projected to reach millions of households. We anticipate rolling out the platform in potential markets during the fall of 2016, placing Single Stop’s proven service model on the path to reaching its most ambitious scale yet.
Position Overview
The Data and Evaluation Associate will be based in New York City and will support the Evaluation team with the development of scalable data and reporting systems for Single Stop’s new technology platform, with the goal of transforming complex data into simple, intuitive and actionable insights that will enhance the efficiency of our program and the quality of services delivered to clients. While led by the Evaluation team, these efforts will also require the Associate to closely collaborate with the Program and Technology teams. The Associate will also add critical capacity for training of program and front-line staff on using new and existing reporting tools for performance management and data-driven planning.
The Associate may also support the Evaluation, Programs or Development teams by leading data collection, analysis and/or reporting on special initiatives, or by assisting various stakeholders (e.g., internal staff, funders, board members, policy makers) with data analysis for reports, memos and/or presentations.
Depending on the interest of the Associate, there may be opportunities to support Single Stop’s impact evaluation and/or survey research efforts in the postsecondary setting, or to analyze less structured data collected through Single Stop’s technology platform or from external sources using data mining techniques.
The Data and Evaluation Associate will report to the Associate Director of Evaluation.
Responsibilities
- Build and maintain data reports (using Tableau software) to help front-line and program staff monitor performance, track progress toward goals and implement data-driven planning
- Restructure and/or integrate data from multiple sources to enhance Single Stop’s reporting capabilities
- Provide training and/or assistance to front-line and program staff on using data for understanding and improving program performance
- Analyze data collected in Single Stop’s technology platform using statistical and/or data mining techniques
- Collect and analyze data from external sources to enhance Single Stop’s program and/or technology, and/or in support of research or advocacy efforts
- Gather and analyze data (presenting results in tables or graphical form) for meetings, presentations, proposals, and reports
- Draft narratives, briefs, memos or reports summarizing data and/or data analysis results
- Provide support to program staff with tracking and reporting data on special projects
Required Skills and Experience
- Commitment to Single Stop’s anti-poverty mission
- Experience with (or training in) data management and analysis
- Thorough understanding of fundamental statistical concepts (e.g., hypothesis testing, regression analysis and predictive modelling)
- Exceptional attention to detail
- Strong interpersonal and communication skills (including the ability to communicate technical concepts to non-technical audiences)
- Strong written and oral presentation skills
- Self-directed and comfortable working independently
- Ability to thrive in environments with uncertainty and/or ambiguity
- Training in a quantitative social science or other discipline with significant quantitative content (including but not limited to: economics, econometrics, statistics, psychology, sociology, public policy, public health, mathematics, computer science)
- Experience with or commitment to working with or on behalf of low-income families and individuals
Preferred Skills and Experience
- Experience with relational databases and/or SQL programming
- Experience analyzing and visualizing data using Tableau or other business intelligence platforms
- Experience with Stata, other computational/statistical programming environments (e.g., SAS, R, Matlab), or scripting languages (e.g., Python)
- Experience with Salesforce or other CRM (Customer Relationship Management) systems
- Experience with machine learning or other data mining techniques
- Experience with (or training in) survey research methods
- Experience engaging with a variety of stakeholders across departments and/or organizations
- Knowledge and understanding of public benefits (e.g., public health insurance, nutrition assistance, housing vouchers)
- A master’s degree in a quantitative discipline
Fellowship Logistics
During the fellowship year, all fellows are provided with:
- A pre-tax living stipend of $1100/month
- Housing and utilities
- Health insurance
- A professional development grant of $600
- An award of $1500 upon successful completion of the fellowship year
- Travel costs covered to and from placement site, training and retreats
Living and Working in the United States: Fellows are provided with housing and utilities during the fellowship year. Housing arrangements vary based on location within the country. Fellows placed at Single Stop will live with other fellows in a furnished apartment in New York City, New York, an urban center.
