Org .Setting And Reporting
The incumbent will be based in El Fasher and report to the Joint Special Representative (JSR)
of UNAMID through the Mission Chief of Staff (MCOS). The incumbent will oversee
military, civilian, and police personnel seconded to JOC.
of UNAMID through the Mission Chief of Staff (MCOS). The incumbent will oversee
military, civilian, and police personnel seconded to JOC.
Responsibilities
Within delegated authority, the Senior Joint Operations Officer (Chief JOC) will be
responsible for the following duties: direct, coordinate and supervise the work of the Joint
Operations Centre (JOC), including preparing, implementing and monitoring the JOC work
plan and managing JOC personnel, who comprise an integrated team with a range of expertise
(such as civil affairs, humanitarian affairs, mission support, military, police, and security) and
includes personnel from other substantive sections and the UNCT when required.
Management responsibilities will include recruitment and selection of staff, management of
staff (including performance management), development of a roster of coverage for the JOC,
and the development and promulgation of standard operating procedures for the work of the
JOC. The Senior Operations Officer will support Heads of Field Offices (Sectors) in the
establishment and supervision of Sector JOCs, including recruitment of personnel, drafting of
relevant SOPs and providing guidance on Sector JOC functions, structure and procedures.
The Senior Operations Officer is responsible for the timeliness, accuracy, consistency and
quality of JOC products and performance. The Senior Operations Officer ensures that the
Mission leadership has a common situational overview and prepares the Mission's integrated
daily and weekly situation reports for approval by the JSR and transmittal to UN and AU
Headquarters; timely production of Significant Incident Reports ('Flash Reports') and special
ad hoc reports on current operations; and that JOC maintains databases of submitted reports
for ready access by Mission components. The Senior Operations Officer manages the day-today
functioning of the JOC, facilitating operational coordination between the Mission's
components and sections through regular coordination meetings, operational information
exchange and monitoring of the implementation of Mission Leadership's decisions, especially
in relation to Protection of Civilians and the Mission's support to humanitarian access
operations. He/she provides briefings on current operations to senior UN and AU staff and
visiting delegations. She/he ensures an appropriate level of confidentiality for generated JOC
information regarding UN operations. In crisis situations, the Senior Operations Officer
manages the Crisis Management Centre for the JSR and other members of the Mission's core
Crisis Management Team, providing them with an effective and uninterrupted channel of
communication, reporting and information management. The Senior Operations Officer may
perform other relevant duties as directed by the Mission Chief of Staff.
responsible for the following duties: direct, coordinate and supervise the work of the Joint
Operations Centre (JOC), including preparing, implementing and monitoring the JOC work
plan and managing JOC personnel, who comprise an integrated team with a range of expertise
(such as civil affairs, humanitarian affairs, mission support, military, police, and security) and
includes personnel from other substantive sections and the UNCT when required.
Management responsibilities will include recruitment and selection of staff, management of
staff (including performance management), development of a roster of coverage for the JOC,
and the development and promulgation of standard operating procedures for the work of the
JOC. The Senior Operations Officer will support Heads of Field Offices (Sectors) in the
establishment and supervision of Sector JOCs, including recruitment of personnel, drafting of
relevant SOPs and providing guidance on Sector JOC functions, structure and procedures.
The Senior Operations Officer is responsible for the timeliness, accuracy, consistency and
quality of JOC products and performance. The Senior Operations Officer ensures that the
Mission leadership has a common situational overview and prepares the Mission's integrated
daily and weekly situation reports for approval by the JSR and transmittal to UN and AU
Headquarters; timely production of Significant Incident Reports ('Flash Reports') and special
ad hoc reports on current operations; and that JOC maintains databases of submitted reports
for ready access by Mission components. The Senior Operations Officer manages the day-today
functioning of the JOC, facilitating operational coordination between the Mission's
components and sections through regular coordination meetings, operational information
exchange and monitoring of the implementation of Mission Leadership's decisions, especially
in relation to Protection of Civilians and the Mission's support to humanitarian access
operations. He/she provides briefings on current operations to senior UN and AU staff and
visiting delegations. She/he ensures an appropriate level of confidentiality for generated JOC
information regarding UN operations. In crisis situations, the Senior Operations Officer
manages the Crisis Management Centre for the JSR and other members of the Mission's core
Crisis Management Team, providing them with an effective and uninterrupted channel of
communication, reporting and information management. The Senior Operations Officer may
perform other relevant duties as directed by the Mission Chief of Staff.
Competencies
Professionalism - Sound operational comprehension, effective analytical skills, and
appropriate operations experience in information collection, management and representation.
Excellent drafting and editing skills, with the proven ability to produce cogent reports often
under strict time constraints, and to critically review and edit the work of others. Ability to
identify politically sensitive and operationally significant issues. Ability to coordinate with
various actors. Ability to effectively conduct presentations by clearly summarizing and
articulating operational issues, proposing options and concisely conveying information.
Capacity to provide clear, timely direction, including under stressful and demanding
circumstances. Commitment to implementing the goal of gender equality by ensuring the
equal participation and full involvement of women and men in all areas of work. Expertise in
crisis management, particularly in an operations room context at the Mission (theatre) level.
Comprehensive understanding of UN peacekeeping operations. Shows pride in work and in
achievements; demonstrates professional competence and mastery of subject matter; is
conscientious and efficient in meeting commitments, observing deadlines and achieving
results; is motivated by professional rather than personal concerns; shows persistence when
faced with difficult problems or challenges; remains calm in stressful situations.
appropriate operations experience in information collection, management and representation.
Excellent drafting and editing skills, with the proven ability to produce cogent reports often
under strict time constraints, and to critically review and edit the work of others. Ability to
identify politically sensitive and operationally significant issues. Ability to coordinate with
various actors. Ability to effectively conduct presentations by clearly summarizing and
articulating operational issues, proposing options and concisely conveying information.
Capacity to provide clear, timely direction, including under stressful and demanding
circumstances. Commitment to implementing the goal of gender equality by ensuring the
equal participation and full involvement of women and men in all areas of work. Expertise in
crisis management, particularly in an operations room context at the Mission (theatre) level.
Comprehensive understanding of UN peacekeeping operations. Shows pride in work and in
achievements; demonstrates professional competence and mastery of subject matter; is
conscientious and efficient in meeting commitments, observing deadlines and achieving
results; is motivated by professional rather than personal concerns; shows persistence when
faced with difficult problems or challenges; remains calm in stressful situations.
Communication - Speaks and writes clearly and effectively; listens to others, correctly
interprets messages from others and responds appropriately; asks questions to clarify, and
exhibits interest in having two-way communication; tailors language, tone, style and format to
match audience; and demonstrates openness in sharing information and keeping people
informed.
interprets messages from others and responds appropriately; asks questions to clarify, and
exhibits interest in having two-way communication; tailors language, tone, style and format to
match audience; and demonstrates openness in sharing information and keeping people
informed.
Client Orientation - Considers all those to whom services are provided to be
'clients' and seeks to see things from the clients' point of view; establishes and maintains
productive partnerships with clients by gaining their trust and respect; monitors ongoing
developments inside and outside the clients' environment to keep informed and anticipate
problems; keeps clients informed of progress or setbacks in projects; and meets timelines for
delivery of products or services to clients.
'clients' and seeks to see things from the clients' point of view; establishes and maintains
productive partnerships with clients by gaining their trust and respect; monitors ongoing
developments inside and outside the clients' environment to keep informed and anticipate
problems; keeps clients informed of progress or setbacks in projects; and meets timelines for
delivery of products or services to clients.
Judgment/decision-making - Identifies key issues in complex situations, and comes to the heart of problems quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
Building trust - Provides an environment in which others can talk and act without
fear of repercussion; places confidence in colleagues, staff members and clients; gives proper
credit to others; operates with transparency; follows through on agreed upon actions; treats
sensitive or confidential information appropriately.
fear of repercussion; places confidence in colleagues, staff members and clients; gives proper
credit to others; operates with transparency; follows through on agreed upon actions; treats
sensitive or confidential information appropriately.
Education
Advanced university degree (Master's degree or equivalent) in political science, international
relations, foreign affairs, business administration, law or related area. A first-level university
degree in combination with two additional years of qualifying experience may be accepted in
lieu of the advanced university degree. Formal training in the conduct of operations at the
operational and strategic levels (military or government staff colleges) is desirable.
relations, foreign affairs, business administration, law or related area. A first-level university
degree in combination with two additional years of qualifying experience may be accepted in
lieu of the advanced university degree. Formal training in the conduct of operations at the
operational and strategic levels (military or government staff colleges) is desirable.
Work Experience
A minimum of ten years of progressively responsible experience in peacekeeping, military
operations, intelligence work or related field. Minimum one year of experience in a UN
peacekeeping mission is required. A proven track record of management in multi-cultural
settings, including management and coordination of multi-disciplinary teams, is required.
Previous experience managing a joint operations centre/situation centre is desirable. Previous
experience in Sudan is an advantage.
operations, intelligence work or related field. Minimum one year of experience in a UN
peacekeeping mission is required. A proven track record of management in multi-cultural
settings, including management and coordination of multi-disciplinary teams, is required.
Previous experience managing a joint operations centre/situation centre is desirable. Previous
experience in Sudan is an advantage.
Languages
English and French are the working languages of the United Nations Secretariat. For this
position, fluency in oral and written English is required. Knowledge of a second official
United Nations language is an advantage.
position, fluency in oral and written English is required. Knowledge of a second official
United Nations language is an advantage.
Assessment Method
Evaluation of qualified candidates may include an assessment exercise which may be
followed by competency-based interview.
followed by competency-based interview.
United Nations Considerations
Job openings posted on the Careers Portal are taken off at midnight (New York time) on the
deadline date.Applications are automatically pre-screened according to the published
evaluation criteria of the job opening on the basis of the information provided by applicants.
Applications cannot be amended following submission and incomplete applications shall not
be considered. The selected candidate will be subject to a reference checking process to verify
the information provided in the application.Applicants are urged to follow carefully all
instructions available in the online recruitment platform, inspira. For more detailed guidance,
applicants may refer to the At-a-Glance on "The Application Process" and the Instructional
Manual for the Applicants, which can be accessed by clicking on "Manuals" on the upper
right side of the browser on Inspira.The United Nations shall place no restrictions on the
eligibility of men and women to participate in any capacity and under conditions of equality
in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8).
The United Nations Secretariat is a non-smoking environment. Candidates will be required to
meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements
of the position. The United Nations is committed to the highest standards of efficiency,
competence and integrity for all its human resources, including but not limited to respect for
international human rights and humanitarian law. Candidates may be subject to screening
against these standards, including but not limited to whether they have committed, or are
alleged to have committed criminal offences and/or violations of international human rights
law and international humanitarian law.
deadline date.Applications are automatically pre-screened according to the published
evaluation criteria of the job opening on the basis of the information provided by applicants.
Applications cannot be amended following submission and incomplete applications shall not
be considered. The selected candidate will be subject to a reference checking process to verify
the information provided in the application.Applicants are urged to follow carefully all
instructions available in the online recruitment platform, inspira. For more detailed guidance,
applicants may refer to the At-a-Glance on "The Application Process" and the Instructional
Manual for the Applicants, which can be accessed by clicking on "Manuals" on the upper
right side of the browser on Inspira.The United Nations shall place no restrictions on the
eligibility of men and women to participate in any capacity and under conditions of equality
in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8).
The United Nations Secretariat is a non-smoking environment. Candidates will be required to
meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements
of the position. The United Nations is committed to the highest standards of efficiency,
competence and integrity for all its human resources, including but not limited to respect for
international human rights and humanitarian law. Candidates may be subject to screening
against these standards, including but not limited to whether they have committed, or are
alleged to have committed criminal offences and/or violations of international human rights
law and international humanitarian law.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE
RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING,
OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH
INFORMATION ON APPLICANTS' BANK ACCOUNTS.
RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING,
OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH
INFORMATION ON APPLICANTS' BANK ACCOUNTS.
How to apply:
To apply, please visit our Careers website: https://careers.un.org
Under Job Network select "Political, Peace and Security", and under Job Family select "Political Affairs". You can sort the results by job level (bottom right of the results table).
Arabic- and French-speakers, as well as qualified women, are particularly encouraged to apply.
All applicants are kindly requested to make reference to "outreachforpeace" in their cover letter, to ensure appropriate follow-up.
