Company Profile
International Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over one hundred countries and has implemented over two hundred projects. IBTCI has served governments, private sector companies and several donor agencies in the practice area of Monitoring & Evaluation (M&E) across many sectors including health, education, economic growth, conflict, crisis and governance. We pride ourselves on the quality of our work. Respect and integrity are the basis of our core values.
Position Summary
International Business and Technical Consultants Inc. (IBTCI) is currently looking for dedicated IT Support to maintain a five-year project funded by USAID which is based in Accra, Ghana. The IT Support will be hired for the duration of the project and will support IBTCI bymaximizing computer system capabilities and studying technical applications, making recommendations, and promoting efficiency in the workplace. The position is only open to current residents of Ghana.
Responsibilities
· Evaluates system potential by testing compatibility of new programs with existing programs.
· Evaluates expansions or enhancements by studying work load and capacity of computer system.
· Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
· Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
· Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
· Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
· Places software into production by loading software into computer; entering necessary commands.
· Places hardware into production by establishing connections; entering necessary commands.
· Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
· Maintains system capability by testing computer components.
· Prepares reference for users by writing operating instructions.
· Maintains historical records by documenting hardware and software changes and revisions.
· Maintains client confidence and protects operations by keeping information confidential.
· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
· Contributes to team effort by accomplishing related results as needed.
· Adhere to all IBTCI and USAID standard operating procedures.
Qualifications
· Bachelor’s degree in IT, Computer Science or relevant degree, and 3-5 years of related experience
· Proficiency with Windows 7, Microsoft certification preferred
· A+ certification highly desired
· Network+ certification highly desired
· Ability to present technical information
· Process improvement
· Software maintenance, software testing, software performance tuning
· Network design and implementation, network performance tuning
· Database performance tuning
· Load balancing and scalability
· Vendor relationships database performance tuning
Fluency in French not required but an added benefit.
HOW TO APPLY:
To Apply: Please go to https://ibtci.devhire.devex.com/. No phone calls please. Only finalists will be contacted. IBTCI is an equal opportunity employer.
