Operations/Quality Assurance Officer

PositionOperations/Quality Assurance Officer

Place of Performance Mali

Contract03 Months

Start Date: ASAP

OVERVIEW OF CTG GLOBAL

CTG Global is a managed service company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.

CTG Global provides services to humanitarian organizations, government, non-governmental organizations and corporates that enables public and private sectors to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.

GENERAL FUNCTIONS

The Ops/QA Officer will be responsible for the administration and management of the sub office on behalf of the UN. S/he shall be responsible for his/her travel arrangements and shall liaise with the Chief of Operations on all security matters. S/he will report to the Chief of Operations and is responsible for the provision and implementation of the following:

1. Coordinate, facilitate and prioritize all operational tasking for MA within the area office
2. Responsible for all aspects of mine action related activities carried out by staff under your supervision and control;
3. Oversee and coordinate the implementation, execution and completion of all mine action related operations within the area office; In particular operations conducted by the mission EOD assets.
4. Implementation and monitoring of technical, and national safety standards,
5. Ensure close and effective interaction and coordination of the integral aspects of mine action, such as QA, Mine Victim Support and Mine Risk Education.
6. When requested, act as the Investigating Officer for Detailed Independent Investigations or Boards of Inquiry for Mine/UXO Accidents or incidents;
7. Debriefing the clearance organizations on QA achievements and QA assessments and ensure that all QA assessment data is captured on IMSMA;
8. Provide guidance on any specific corrective actions to be taken by organizations, following an inspection, which finds a critical non-conformity;
9. Ensure proper maintenance of documentation for all inspected land;
10. Responsible for control and security of explosives to be used by implementing partners;
11. Conduct training on Landmine, ERW and CIED as required.
12. The implementation of a QA management system and ensure that the system is being applied in a fair and equitable manner, and that accreditation, licensing and monitoring does not interrupt or delay demining projects;
13. Conduct routine on-site QA of Mine Action Organization operations (for monitoring and post clearance inspections) and as part of the Accreditation process;
14. Understand the International Mine Action Standards (IMAS) and International Ammunition Technical Guidelines (IATG’s); ensure that Mine Action Organization Standard Operating Procedures (SOP) are in compliance with the IMAS and IATG’s and are conducting safe and effective Mine Action and PSSM Operations;
15. Other tasks as directed by the Chief of Operations.

ESSENTIAL EXPERIENCE

Education / Experience / Language

· Advanced University Degree (Master’s Degree or equivalent) in business administration, project management, social science, or related field plus 5 years of relevant experience required; or first level university degree or military/police college or junior command and staff course or senior staff qualification combined with 7 years of relevant experience may be accepted in lieu of the advanced university degree. If a proposed Individual Contractor does not have a university degree, he/she is expected to have a license from a government (or professional body approved by a government) to practice his/her profession plus 9 years of relevant experience.

· At least 7 years of experience in operations management (military or humanitarian mine action), with at least 4 years proven and applicable experience in management of operations in humanitarian mine action;

· IEDD certified by internationally military or civilian accredited training

· Explosive Ordinance Disposal (EOD) Level 3 or 3+ Qualified;

· Demonstrated experience in training, capacity building and Quality Management.

· Experience with training foreign nationals in EOD/IEDD techniques.

· Recent C-IED operational field experience (within the last 36 months) within a military or civilian governmental programme.

· Proven experience with the QA and QC process with regard to humanitarian mine action;

· A clear understanding of the interactions between the pillars and implementing partners involved in a humanitarian mine action programme;

· Professional knowledge of demining and explosives ordnance equipment;

· A solid understanding of counter mine measures/demining, or UXO clearance operations and related practices;

· Knowledge of the International Mine Action Standards (IMAS) is essential;

· Knowledge of the UN system and UNOPS procedures is an asset;

· Computer literacy, in particular experience of using MS Office and IMSMA;

· Fluency in spoken and written English and French is a requirement, knowledge of a second UN language an advantage;

· Internationally recognized driving license

· Physically fit and in good health

Key Competencies

· Teamwork – Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

· Planning & Organization – Ability to manage, organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines.

· Judgment – Demonstrated ability to apply good judgment and decision making skills.

· Communications – Strong spoken and written communication skills.

· Problem Solving – Strong analytical and problem solving skills and ability to handle a range of management and coordination issues.

· Commitment to Continuous Learning – Willingness to keep abreast of new developments.

· Professionalism – Professionalism: sound knowledge of, and exposure to, administrative and financial management issues.

HOW TO APPLY:

Interested candidates should submit their CV along with their application letter via e-mail tocareers@ctgglobal.com with reference to “BHJOB2678_806” in the subject line. Short-listed candidates will be contacted for an interview.