The Vice Presidency for Leadership, Learning and Innovation (LLI) is responsible for translating development knowledge into client and staff learning and innovation to help address development challenges and accelerate progress towards WBG’s twin goals. With a focus on the "how" of reform, we link knowledge and learning from around the world, build staff and client capacity to implement change and scale up innovative solutions. LLI supports the World Bank’s staff and country clients in a rapidly changing landscape by forging new dynamic approaches to capacity development.
LLI offers three areas of support:
• Collaborative Leadership: helping staff and clients focus on complex challenges through coalition building and capacity development,
• Open Learning: translating knowledge into client and staff learning, and
• Innovative Solutions: scanning and incubating innovations to tackle key development challenges.
The Learning for Development Division (LLILD) is looking for a highly motivated individual for a G-level staff position as a Senior Knowledge and Learning Officer to support its mission to increase the use of smart peer-to-peer client knowledge sharing as an accelerator of development solutions for the fight against absolute poverty and to boost shared prosperity.
Duties and Accountabilities:
1. Lead engagements with and advise institutions in World Bank client countries on the development of their institutional capacity to capture, package and share their operational experience with peers and partners at the internal (organizational), domestic and international levels;
2. Guide target institutions in assessing their institutional capacity for knowledge exchange/sharing and co-create capacity building plans with institutional leadership;
3. Providing technical skills building in the areas of identifying, capturing, packaging and sharing operational experiences and lessons learned.
4. Advising our clients on change management processes that are centered around strengthening knowledge sharing capacity, including work with the leadership of client institutions on knowledge sharing policies, targets and supportive incentive systems, and organizational arrangements for knowledge sharing;
5. Co-facilitate all KS capacity development workshops to be offered to WB client country institutions
6. Support the planning, delivery and logistics of South-South knowledge exchanges, as well as domestic knowledge sharing activities, through joint revision of agendas, materials and methodologies, as needed;
7. Lead the development of analytical work relevant to the Knowledge Hub Program;
8. Document processes and contribute to the development of applicable tools for assessment and capacity building of target institutions and packaging of lessons learned for institutional knowledge sharing capacity development; this includes active participation in a community of practice focused on institutional development for knowledge exchange;
9. Supervise consulting contracts including individuals and firms; and
10. As needed, contribute to knowledge sharing related partnerships and mainstreaming efforts at the corporate and international levels including input to and follow-up on the High Level Meeting on Country-led knowledge hubs, and the production of analytical work.
11. Support local consultants in client countries in the development of tools (templates, facilitation guides, practical exercises, training guides, etc.) for internal and external knowledge sharing;
12. Regularly capture lessons and experience from all engagements, and contribute to measurement of success indicators;
13. Contribute to the Knowledge Hubs Community of Practice (at www.knowledgehubs.org) with blog posts on observations/lessons learned on the change management process happening in targeted country institutions.
Desired Skills and Experience
• Master's degree or above in business administration, knowledge management, learning or related field with a focus on multidisciplinary themes of organizational learning, change management, organizational development, capacity building and institutional knowledge sharing with a minimum of 8 years of relevant work experience;
• Demonstrated experience facilitating change management efforts in complex organizational settings, preferably in a developing country setting;
• Hands-on experience with South-South knowledge exchange and centers of excellence in developing countries is desirable;
• Thorough understanding of and familiarity with the technologies, tools and approaches for organizational development, knowledge management, and peer-to-peer learning;
• Excellent, demonstrated project management skills;
• Excellent facilitation skills and versed in participatory approaches;
• Fluency in written and spoken English with a good command of Spanish, French and/or other languages being a plus;
• Solid writing skills.
• Good understanding of and prior exposure to Bank client operations a plus.
• Born team-player, who is able to work well in multi-cultural environments, builds effective working relations with clients, partners and colleagues, and places a premium on “getting things done”.
• High degree of motivation, initiative, independence, reliability, adaptability, and professional maturity.
• Highly developed conceptual, analytical, and innovative problem solving ability.
• Demonstrated leadership skills and ability to mentor colleagues.
The World Bank Group is committed to achieving diversity in race, gender, nationality, culture, and educational background. Individuals with disabilities are equally encouraged to apply.
For further details and to apply, please go to www.worldbank.org/careers and under “current job openings” seek vacancy number 150270. Deadline for applications March 27, 2015.
