VACANCY ANNOUNCEMENT
VA No. 052/2014
The Office of the United Nations World Food Programme in Syria is currently seeking a qualified candidate for the following post:
Issuing Date14 December 2014 Closing Date 28 December 2014 Post Title Senior Information Technology Assistant Duty Station Qamishly Contract Type Fixed Term Grade/Level GS7 Duration One year Unit ICT
Duties and Responsibilities:
Within delegated authority, the Senior Information Technology Assistant will be responsible for the following duties:
· Guide, train and supervise staff maintaining inventory of material and/or database of information, such as, compute related equipment, communications equipment, website content, training material, etc;
· Guide, train and supervise staff maintaining logs or archives of information, such as computer related logs, trouble tickets, directories, website publications, registries, data warehouses, reports, etc;
· Deploy and/or disseminate standard material, such as, computer hardware and/or software, applications, programs, directories, telephony, web content, publications, database content, training material, etc;
· Maintain systems and equipment by carrying out specialized tasks and supervising staff carrying out routine tasks, such as backing up data, monitoring network and systems, servers and peripherals, running systems diagnostics, patch management and system optimization, removing viruses and bad data, etc;
· Monitor systems, databases and applications;
· Resolve a variety of problems and/or assist in resolution of problems by identifying and forwarding issues to the appropriate person;
· Maintain web pages, electronic documents, statistical databases; maintain Information and Knowledge Management (IKM) applications and procedures and provide support to IKM users;
· Train and support users of technology and systems, such as audio/videoconferences, meetings, databases, registries, networks, etc;
· Evaluate, develop, and recommend procedures. Participates in discussions one new/revised procedures and practices; interprets and assesses the impact of changes and makes recommendations on follow up actions;
· Perform other related duties as required.
Qualifications:
Education: Secondary school education supplemented by technical training in electronic or telecommunications, computer technology or other related field. Preferably a University Degree in Computer Science.
Experience: At least six years of progressively responsible job related experience in information technology or telecommunications or information management, such as, WAN/LAN networking, operating systems, telephone services, radio unit, registry or similar and at least one year at the G6 level or equivalent. Experience in client support, such as, a Help Desk or User Support Unit, telephone maintenance service, e-marketing group, hotline, or similar. Previous relevant experience with UN and the NGO sector is an advantage.
Language: Fluency in both oral and written communication in English and Arabic.
Knowledge: Training and/or experience utilizing computers, including word processing, spreadsheet and other standard WFP software packages and systems. General knowledge of UN system policies, rules, regulations and procedures governing human resources administration.
HOW TO APPLY:
HOW TO APPLY
Applications must be submitted online
Application procedures:
- Go to: http://i-recruitment.wfp.org/vacancies/14-0017380
- Step 1: Create your online CV
- Step 2: Click on “Description” to read the position requirements and “Apply” to submit your application
NOTE: You must complete Step 2 in order for your application to be considered for this vacancy
Only short-listed candidates shall be contacted.
Female candidates are strongly encouraged to apply.
