| 2237007 | |
| GE Energy Management | |
| EM-IS Industrial Solutions | |
| GE Energy Management is helping solve the world’s toughest energy challenges through the design of leading technology solutions for the delivery, management, conversion, and optimization of electrical power for customers across multiple energy-intensive industries. At GE, developing people is embedded in our culture and integral to our growth. We offer the insight and experience that will help our customers build a brighter energy future for all of us. | |
| Field Services 6 | |
| Experienced | |
| Services | |
| Field Services | |
| South Africa | |
| Johannesburg, Midrand | |
| 01685 | |
| No | |
| GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Reporting to the Service Manager your role will be to support industrial Solution’s customers in RSA and Sub Saharan Africa with technical field services including breakdown assistance, planned maintenance, LV & MV commissioning while ensuring service engineers carry out workshop and field servicing in a controlled and effective manner. | |
| The Field Services 6 provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. · Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products · Provide on-site interpretation of data and technical instruction · Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate · Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions · Provide communication to Product Support and Service Manager regarding all program activities and problems through regular, timely reports · Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support · Assist customer in scheduling maintenance and workload · Assure that equipment and parts meet established schedules · Review reported malfunctions and identify / analyze any undesirable trends · Make recommendations on findings · Review effectiveness of maintenance actions in order to identify training needs · Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements · Carries out fault finding servicing upgrading and commissioning of customers' equipment and gives associated training to end users when required. · Responds to customer breakdowns in a timely manner. · Advises customers on spares holding and technical problems when applicable. · Advises customers of modifications and new equipment available to improve their facility. · Commissions to commissioning instructions provided by application engineers and liaise with engineers on any design problem. · Initiates modifications and executes these obtaining design approvals before or after, depending on the nature of the change. · Carries out acceptance tests. · Possesses a good understanding of circuit protection methods · Ensures site visit report form and/or written progress reports are submitted on a regular basis when service engineers are on special assignments. · Familiarizes him or herself with customer requirements including, when necessary, security, OH&S, and site work instructions. · Actively seeks out new business | |
| · Bachelor’s degree from an accredited university or college with at least 4 years of experience in a field service or maintenance position) · Intimate knowledge of MV and LV Switchgear · Good understanding of protection philosophy and associated logic · Capable of working as part of a multi-disciplined team. Preference will be given to EE candidates. | |
| · Bachelor’s degree in Engineering is preferred · Strong oral and written communication skills · Strong interpersonal and leadership skills · Proven analytical and quality improvement ability · Able to interface at all levels of the organization both internally and externally · Strong personal organisational skills. · Willing and able to travel throughout Sub Saharan Africa at short notice. · Ability to work away from base for short periods of time, including overseas if required. |
Johannesburg, Midrand, South Africa
