| 2213155 | |
| GE Healthcare | |
| Healthcare Eastern & African Growth Markets | |
| As a division of GE Healthcare, GE Healthcare IT is uniquely positioned to deliver integrated care solutions —and we are investing $2 billion in software to create and enable technology that improves the way healthcare is delivered to patients globally. GE can fuse its 130 year track record of revolutionizing healthcare with tomorrow’s technology to stay ahead of constantly evolving healthcare needs. We are one of the only global companies with a broad portfolio of medical devices, software, services, consulting, integration and financing capabilities that can be applied across new integrated care delivery models. Our vision is to deliver the next generation of IT performance breakthroughs for health systems caregivers and the patients they serve. Both patients and providers need more consistent, higher quality outcomes, and GE Healthcare IT is helping drive this transformation across the industry. We deliver the tools and solutions to help drive better outcomes. By accelerating workflows, streamlining processes, and improving analytics capabilities, we liberate and create new value from the data captured by software and technology—giving our customers the tools they need to help drive better outcomes and giving patients a more informed and proactive healthcare experience. Our mission is to be the market leader in integrated care solutions. | |
| Healthcare IT Field Engineer | |
| Experienced | |
| Services | |
| Field Services | |
| South Africa | |
| Johannesburg, Midrand | |
| 01685 | |
| No | |
| We may not have a specific job for you today, but are interested in your expertise for tomorrow. We’re looking for experienced people, and we offer opportunities in South Africa in Healthcare. As actual openings become available, you may be contacted to discuss a potential opportunity. | |
| Oversee system maintenance and customer satisfaction levels within the assigned area. This, includes all corrective maintenance and preventative maintenance software and hardware activities. Additionally, responsibility to assist in rotational on-call duty. Manage distributors contractors and ensure support service’s SLA is met by distributor and its contractors. • Perform preventative maintenance and corrective action on products in timely manner. • Document engineering changes to improve equipment reliability or performance. • Establish and maintain a proper business relationship with customers, distributor & peers. • Maintain agreed customer satisfaction levels , by managing GE and distributor resources. • Escalate all actual or potential customer satisfaction issues to the Service Leader. • Attend training Courses required to perform role. Train distributor resources. • Monitor and improve Distributors performance, ensure services provided by distributor meets SLA. • Provide team leadership to other Field engineers • Own the technical service leader role to support service team. • Request technical assistance promptly when needed. • Complete administrative duties accurately and in a timely manner. • Assist in physical inventory activities as required. • Quality – Maintain an effective Quality System and comply with the requirements of ISO 9001, the Quality Policy and documented • processes. Promptly escalate any quality or integrity issue. • Environment, Health & Safety (EHS) – Comply with the EHS Policies and applicable laws and regulations. – Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up. – Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections. • Identify and correct hazards and unsafe conditions. pairs to be performed within specified Mean • Time To Repair (MTTR) parameters and uptime objectives. • Perform equipment modifications and/or retrofits as required. | |
| • Degree level education or Diploma, preferably in related IT/technical/engineering field. • Minimum 5 years related technical experience in Information Technologies software & hardware environment. • Experience with operation & maintenance of Windows Server / Windows operating systems. • Fluent English language, plus Arabic is highly advantageous. • Customer focused. • Strong inter-personal and negotiating skills. • Self-motivated. • Flexible Preference will be given to EE candidates. | |
| • Team Orientated. • Autonomy and decision making responsibility • Responsible for the day to day management of the Picture Archiving and Communication System (PACS) office on site. • Owns the out of hours responsibility and ensures this process is managed. External & internal contacts • Hospital PACS Staff. • Hospital users of PACS. • Logistics. • Service Centre. • Sales Specialists. • Business Support. Quality Manager / Auditors. • EHS Manager / Auditors |
Johannesburg, Midrand, South Africa
